Coronavirus (COVID-19) Statement
Published on 18th March 2020
In light of the on-going developments and uncertain times as a result of the COVID-19 pandemic, Winkworth would firstly like to extend our thoughts & best wishes to your organisation, employees & families as we all work through these unprecedented challenges. The health, safety and wellbeing of our customers, suppliers and our own employees is of utmost importance to us and we continue to monitor both Government and World Health Organisation (WHO) updates.
We would like to reassure our customers that we have measures in place in order to continue to provide the best possible levels of customer service and minimise any disruption during these uncertain times.
Presently we are all routinely attending the factory and offices with increased and appropriate local changes to space, working hours and hygiene as one would expect. Furthermore, we have measures ready for home working where applicable.
Yesterday we conducted interviews using Skype for our next year of student intake, as we have this infrastructure installed. This is an effective tool to avoid face to face contact, yet allows us to continue making progress as a business.
As you will be aware, in addition to designing and making mixing machines to order, we do have a number of machines in our ‘Mixer Hire Fleet’ (www.mixer.co.uk/what-we-do/mixer-hire/), which can be readied in short lead times to assist with increases in capacity or supply chain challenges you may be experiencing.
Our Mixing Test Centre (www.mixer.co.uk/what-we-do/mixing-test-centre/) remains operational and we have expertise on hand to conduct trials with visiting clients – suitably controlled of course or in their absence with video records and product analysis as applicable.
Our factory remains operational and we are completing and shipping machinery as intended. If you have any questions or would like further information please contact us at your convenience.
Grant Jamieson B.Sc., Managing Director